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April 30, 2026 – The CPSC warned consumers to immediately stop using ZroeZroe heated insoles sold on Amazon and eBay after receiving 10 reports of ignition, fires, and other thermal incidents resulting in at least four burn injuries including second and third-degree burns requiring skin grafts. Taiyuan Haoming Electronic Commerce Co., Ltd. of China has been unresponsive to CPSC requests for a recall or product information [1].
Manufacturer Refuses Cooperation
Taiyuan Haoming Electronic Commerce Co., Ltd. has been completely unresponsive to CPSC requests. When Chinese manufacturers refuse to cooperate on recalls, American consumers are left with dangerous products and no remedy.
Four Burn Injuries Documented
At least four people suffered burns serious enough to report to the CPSC. These weren’t minor injuries—victims sustained second and third-degree burns requiring skin grafts.
Skin Grafts Required
Burns severe enough to require skin grafts indicate deep tissue destruction. Third-degree burns destroy all skin layers, requiring surgical removal of dead tissue and transplantation of healthy skin from other body areas.
Ten Fire and Thermal Incidents
The CPSC documented 10 separate incidents involving ignition, fires, and overheating. That’s 10 confirmed cases where these insoles caught fire or overheated dangerously while people were wearing them.
Lithium-Ion Battery in Heel
The heated insoles contain a lithium-ion battery embedded in the heel area. When these batteries overheat and ignite, users literally have fires burning inside their shoes against their feet.
Fires While in Use
The batteries can overheat and ignite while people are actually wearing the insoles. There’s no warning, no opportunity to remove the product—the fire starts while the insoles are strapped to your feet inside shoes.
Black and Red Design
The insoles are black and red with remote control operation. The ZroeZroe brand name appears on purchase receipts from Amazon and eBay transactions.
Remote Control Operation
Users control the heating via remote control, which creates distance between the user and the temperature controls. By the time someone realizes the insoles are overheating dangerously, it may be too late to prevent burns.
Amazon and eBay Distribution
These defective insoles sold through Amazon and eBay—two of America’s largest e-commerce platforms. Both companies profited from distributing products that caught fire on people’s feet.
No Remedy Available
Because the manufacturer refuses to cooperate, there’s no recall, no refund program, no replacement option. Consumers must simply throw away the dangerous insoles and absorb the financial loss.
Special Disposal Requirements
The CPSC explicitly warns NOT to throw these in regular trash, recycling bins, or battery recycling boxes at retail stores. Defective lithium-ion batteries present greater fire risks and require special hazardous waste disposal.
Household Hazardous Waste Centers
Municipal household hazardous waste collection centers may accept these for disposal. Consumers must call ahead because not all HHW centers accept defective lithium-ion batteries.
The Trash Fire Danger
Throwing lithium-ion batteries in regular trash creates fire hazards in garbage trucks and landfills. These batteries can ignite when compressed, punctured, or exposed to heat during waste collection.
Thermal Runaway Risk
When lithium-ion batteries overheat, they can enter thermal runaway—a chain reaction where battery temperature rapidly increases. Once started, thermal runaway is extremely difficult to stop and often leads to fire or explosion.
Foot and Leg Burn Patterns
Burns from heated insoles affect feet, ankles, and lower legs. Victims wearing socks and shoes trap heat against skin, intensifying burn severity and making it harder to quickly remove the ignition source.
Winter Use Context
People buy heated insoles for cold weather use—skiing, hunting, outdoor work, winter commuting. Users bundled in winter boots and thick socks can’t quickly remove burning insoles when fires start.
The E-Commerce Responsibility Gap
Amazon and eBay allow Chinese manufacturers to sell directly to American consumers without adequate safety oversight. When products catch fire and manufacturers disappear, platforms face no consequences despite facilitating the sales.
Made in China Quality Control
Manufacturing in China with no responsive company contact creates accountability voids. American consumers have no recourse against foreign manufacturers who refuse to address dangerous defects.
Warning vs. Recall Distinction
Consumer safety warnings are rare—the CPSC issues them when manufacturers refuse to cooperate on recalls. Warnings carry the same urgency: stop using the product immediately.
Contact an Attorney
If you suffered burn injuries from ZroeZroe heated insoles catching fire, contact a product liability attorney immediately. Preserve the burned insoles following proper lithium-ion disposal guidelines if necessary, photograph all burn injuries thoroughly, save all medical records documenting skin grafts and treatment, keep purchase receipts from Amazon or eBay, and document the thermal incident with photos and written description.
References
1. https://www.cpsc.gov/Warnings/2026/CPSC-Warns-Consumers-to-Stop-Using-ZroeZroe-Heated-Insoles-Immediately-Due-to-Risk-of-Serious-Burn-Injury-from-Fire-Hazard-Sold-on-Amazon-and-eBay