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CPSC announced attached hoses can get excessively hot and nozzles/guns can expel hot water during use and after triggers are engaged, posing serious burn hazards. [1] Wagner received at least 156 incidents involving hoses getting too hot or nozzles/guns expelling hot water, including over 50 reported burn injuries to consumers’ arms, hands, feet, and faces—many resulting in first- or second-degree burns. [1]
Over 50 Burn Injuries Reported
More than 50 people suffered burns from overheated hoses or hot water expulsion. Burn injuries affected arms, hands, feet, and faces during normal steamer operation.
156 Total Incidents
Wagner received at least 156 incidents of hoses overheating or nozzles expelling hot water. High incident numbers demonstrate widespread and systematic safety defects across recalled models.
First and Second-Degree Burns
Many victims suffered first-degree burns causing redness and pain, and second-degree burns causing blistering and deeper tissue damage. Second-degree burns require medical treatment and leave permanent scarring.
Recalled Models
Recall covers Model 905e Auto Steamer, Model 915e On-Demand Power Steamer, and Model 925e Steam Machine Elite Steamer. All models contain the same yellow and black pressurized boiler base with different accessories.
Hoses Overheat During Use
Eight-foot-long black steam hoses become excessively hot during operation. Users touching hoses during or immediately after use suffer contact burns.
Nozzles Expel Hot Water
Nozzles and guns expel hot water during use and after triggers are engaged. Hot water ejection causes scalding burns when water contacts skin.
Sold November 2018 Through March 2026
Steamers sold at Home Depot, Lowe’s, Walmart, Target, HSN, QVC, Amazon.com, and wagnerspraytech.com for $130-$200. Over seven-year sales period distributed 700,000 defective steamers nationwide.
Free Repair Kit Remedy
Wagner offers free repair kits with hose sleeve, nozzle cover, and funnel. Consumers should stop using steamers immediately and contact Wagner at 800-962-6118 or us-wagnerrecall@wagner-group.com.
Inadequate Hose Insulation
Hoses lack sufficient insulation to prevent exterior surfaces from reaching burn-causing temperatures. Proper steam hose design requires insulation layers preventing skin contact burns.
Hot Water Expulsion After Trigger Release
Nozzles continue expelling hot water after users release triggers, spraying unexpected scalding water. Users believe steam has stopped when releasing triggers but hot water continues discharging.
Facial Burns
Hot water expelled from nozzles at face level causes facial burns including eyelid, cheek, and lip injuries. Facial burns create permanent scarring and disfigurement requiring reconstructive surgery.
Hand and Arm Burns
Users suffer hand burns from touching overheated hoses and arm burns from hot water spraying during operation. Severe hand burns impair grip strength and fine motor function.
Foot Burns
Hot water expelled downward from nozzles causes foot burns through footwear. Scalding water pooling on floors creates slip hazards and additional burn risks.
Design Defect in Hose Construction
Steam hoses that overheat externally are defectively designed. Steam equipment must insulate hoses preventing exterior surfaces from reaching temperatures causing skin burns.
Defective Nozzle Valve System
Nozzles expelling hot water after trigger release indicate defective valve systems. Trigger-controlled valves must immediately stop all water and steam flow when released.
Inadequate Pressure Relief
Excessive pressure buildup forces hot water through nozzles unexpectedly. Steam equipment requires proper pressure relief valves preventing dangerous pressure accumulation.
Manufacturing Defect in Seals
Defective seals and gaskets allow hot water to bypass nozzle valves. Failed seals demonstrate inadequate quality control during manufacturing.
Failure to Test Under Real-World Conditions
Wagner failed to adequately test steamers during extended operation revealing hose overheating. Reasonable testing requires measuring hose surface temperatures during typical cleaning sessions.
Delayed Recall After Years of Injuries
Receiving over 50 burn injury reports over multiple years before March 2026 recall demonstrates inadequate response to safety hazards. Companies learning of burn injuries must recall immediately.
Inadequate Repair Kit
Hose sleeves and nozzle covers may not adequately address underlying design defects. Proper remedies require replacing defective hoses and nozzle assemblies with redesigned components.
Breach of Implied Warranty
Wagner breached implied warranties by selling steam cleaners that burn users during normal operation. Cleaning equipment that causes burns fails basic safety requirements for household appliances.
Negligent Product Design
Designing steam equipment without adequate hose insulation or proper nozzle valves constitutes negligence. Manufacturers must prevent foreseeable burn hazards from hot surfaces and water expulsion.
Violation of Consumer Product Safety Standards
Defective steamers likely violate consumer product safety requirements for household appliances. Standards mandate prevention of burn hazards from hot surfaces and expelled liquids.
Permanent Scarring
Second-degree burns from hot hoses and expelled water create permanent scars. Visible scarring on hands, arms, and faces impacts appearance, employment opportunities, and psychological wellbeing.
Medical Treatment Costs
Burn injuries require emergency treatment, wound care, pain management, and follow-up appointments. Severe burns necessitate debridement, skin grafts, and physical therapy creating substantial medical expenses.
Lost Wages
Burn victims miss work during treatment and recovery. Hand and arm burns particularly impair ability to perform job duties requiring manual dexterity.
Pain and Suffering
Burn injuries cause severe pain during initial injury, treatment, and healing. Ongoing pain from nerve damage and scarring creates chronic suffering.
Punitive Damages for Delayed Recall
Continuing sales for years despite receiving over 50 burn injury reports supports punitive damages. Selling products after learning of systematic burn hazards demonstrates willful misconduct warranting punishment.
Contact an Attorney
If you suffered burns from Wagner 900 Series power steamer overheated hoses or hot water expulsion, contact a product liability attorney immediately. Preserve the steamer with model number, repair kit if received, purchase receipts from Home Depot, Lowe’s, Walmart, Target, HSN, QVC, Amazon, or wagnerspraytech.com, photographs of burn injuries, medical records documenting burn severity and treatment including wound care and skin grafts, and incident reports describing how burns occurred.
References
1. https://www.cpsc.gov/Recalls/2026/Wagner-Spray-Tech-Recalls-900-Series-Power-Steamers-Due-to-Burn-Hazard