Overview
The recall, announced by the U.S. Consumer Product Safety Commission (CPSC) on May 8, 2025, involves Kid Comfort, Kid Comfort Pro, and Kid Comfort Active child carriers sold from March 2023 to March 2025 at retailers like REI, Bass Pro, and online at deuter.com, Amazon.com, and other websites for $240–$370.
The defect lies in the hinges of the foldable rear kickstand support leg, which can crack or break, causing the carrier to collapse and posing a fall hazard to the child. The recalled carriers, manufactured in Vietnam and imported by Deuter USA of Longmont, Colorado, are identified by specific production codes ending in 0123, 1223, or 0423, found on a tag inside the main storage pocket [1].
Affected Child Carrier Models
The recall targets the following models, identifiable by model number, color, and production code:
- Kid Comfort (Model 3621221, Maroon, production code ending 0123)
- Kid Comfort (Model 3621221, Forest, production code ending 1223)
- Kid Comfort Pro (Model 3621321, Midnight, production code ending 0123)
- Kid Comfort Active (Model 3621121, Teal, production codes ending 0423 or 1223)
These backpack-style carriers, marked with “deuter” and the product name on the back, were designed for outdoor activities like hiking, making the fall hazard particularly concerning for parents relying on their safety [1].
Hazards of the Defective Kickstand Hinges
The foldable rear kickstand hinges can crack or break under normal use, causing the carrier to become unstable and potentially collapse. This defect has led to 13 reported incidents of hinge cracking or breaking, though no injuries have been reported. A collapse could result in a child falling, risking serious injuries such as head trauma or fractures, especially during outdoor use on uneven terrain [1].
Signs of Defective Hinges
Parents and caregivers may notice the following signs indicating a defective kickstand hinge:
- Visible cracks or damage on the rear kickstand hinges
- Unusual wobbling or instability when the carrier is set down
- Difficulty locking the kickstand in place
- Creaking or snapping sounds from the hinges during use
- Carrier tilting or collapsing unexpectedly
These symptoms signal a potential failure of the carrier’s stability, requiring immediate cessation of use to prevent falls [1].
Recall Remedy and Consumer Actions
Consumers must stop using the recalled child carriers immediately and contact Deuter for a free replacement carrier. To initiate the process, fill out the recall form at deuter.com/us-en/service/kid-comfort-recall, print a prepaid return shipping label, and return the product.
Deuter is contacting known purchasers directly and can be reached at 877-384-9252 (9 a.m.–5 p.m. MT, Monday–Friday) or via email at recall@deuterusa.com. Additional information is available at deuter.com/us-en/contact under “Kid Comfort Recall”.
Potential for a Class Action Lawsuit
With 5,080 units recalled and 13 reported incidents of hinge failure, affected consumers may have grounds for a class action lawsuit against Deuter. Claims could include product liability, breach of warranty, or failure to warn, seeking compensation for replacement costs, emotional distress, or potential injuries.
If future reports confirm injuries or reveal manufacturing negligence, a class action could unify parents to pursue damages for the safety risks posed to their children. The high cost of these carriers ($240–$370) and the critical nature of their use amplify the potential for legal action.
Free Kid Comfort Baby Carrier Recall Class Action Lawsuit Evaluation: Our lawyers are currently wishing to speak with anyone who has experienced hinge cracking, instability, or safety concerns with a recalled Kid Comfort, Kid Comfort Pro, or Kid Comfort Active child carrier. If you or a loved one has been affected by this defect, you should contact our law firm immediately. You may be entitled to compensation by filing a Kid Comfort class action suit, and our lawyers can help.
References
- https://www.cpsc.gov/Recalls/2025/Deuter-Recalls-Kid-Comfort-Kid-Comfort-Pro-and-Kid-Comfort-Active-Child-Carriers-Due-to-Fall-Hazard