Samsung Electronics has announced the permanent discontinuation of its troubled Galaxy Note 7 following multiple reports of replacement devices catching fire and exploding.
Free Confidential Lawsuit Evaluation: If you or a loved one was burned by a Samsung phone, you should contact our law firm immediately. You may be entitled to compensation by filing a suit and our lawyers can help.
What’s the Problem?
October 12, 2016 – A day after all 4 major U.S. carriers announced that they had stopped selling Galaxy Note 7 smartphones, Samsung issued a statement indicating that it would permanently end production of its flagship smartphone.
“Taking our customer’s safety as our highest priority, we have decided to halt sales and production of the Galaxy Note 7,” Samsung said on Monday in a filing with South Korean regulators.
Last week, reports of fires in replacement Note 7 phones surfaced, including one such incident that forced the evacuation of a Southwest Airlines flight on the tarmac of Louisville International Airport. Similar incidents were reported in China and South Korea. After that, all major U.S. carriers — Verizon Wireless, AT&T, T-Mobile and Sprint — announced that they would stop selling the smartphone.
Samsung was silent on the issue in the immediate aftermath, but soon reports trickled in from South Korea indicating that the company had stopped production completely. On Monday, Samsung issued a statement asking its partners and carriers to stop selling the Note 7 until it could investigate the problem.
“We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note 7,” the company said. “Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note 7 while the investigation is taking place.”
The fallout from the controversy is still unfolding, but it is certain that Samsung’s reputation and brand name has taken a major hit. It’s not clear whether any Samsung executives will take personal responsibility for the trouble with the Galaxy Note 7.
Do I Have a Samsung Note 7 Lawsuit?
The Class Action Litigation Group at our law firm is an experienced team of trial lawyers that focus on the representation of plaintiffs in Samsung Galaxy lawsuits. We are handling individual litigation nationwide and currently accepting new burn injury cases in all 50 states.
Free Case Evaluation: Again, if you were injured by an exploding Samsung phone, you should contact our law firm immediately. You may be entitled to a settlement by filing a suit and we can help.